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Support Article

Stale or unreachable nodes generate in Production environment

SA-85190

Summary



Stale or unreachable nodes generated in the Production environment. The pyFTSincementalindexer fails in indexing rules on the unreachable nodes. Hence, the broken queue items are stacked in huge numbers. The issue occurs post upgradation.


Error Messages


 

Not Applicable

 

Steps to Reproduce


 

Unknown

 

Root Cause

Business Intelligence Exchange (BIX) commandline execution starts the Pega engine which adds a new node. However, the node is not cleared.


Resolution



This issue is scheduled to be addressed in the latest patch release of Pega 8.1.7.

 

Published August 15, 2019 - Updated December 2, 2021

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