Support Article
Status of campaign displays incorrectly
SA-76711
Summary
A campaign which requires 30 minutes to complete runs regularly. After the campaign run completes, Status of the campaign displays as 'Success' and the data flow processes are deleted. Occasionally, the status of the campaign continues to display as 'Running' and the data flow processes continue to be available though the work is successfully completed. Exception displays in the nodes running the data flow processes.
Error Messages
Caused by: java.sql.SQLTimeoutException:ORA-01013: user requested cancel of current operation
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)~[ojdbc7.jar:127.0.0.1]
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)~[ojdbc7.jar:127.0.0.1]
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)~[ojdbc7.jar:127.0.0.1]
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)~[ojdbc7.jar:127.0.0.1]
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)~[ojdbc7.jar:127.0.0.1]
Steps to Reproduce
Run a campaign as per the schedule.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-52082.
Published April 6, 2019 - Updated December 2, 2021
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