Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Table header 'Click to sort' read twice when using JAWS

SA-78028

Summary



When using the JAWS screen reader table shortcut keys (for example, ALT+CTRL+LEFT) to navigate between table cells or a grid header, 'Click to sort' is announced twice.


Error Messages



Not Applicable


Steps to Reproduce

  1. Enable Accessibility (using PegaWAI).
  2. Create a grid.
  3. Enable JAWS screen reader.
  4. Use the table shortcuts keys to read the grid header.


Root Cause



'Click to sort' was present in two different locations within the HTML markup of the grid because:
  1. When the keyboard Tab navigation is used instead of the screen reader table shorcut keys, an additional 'Click to sort' present in the markup is necessary to announce to users exclusively using the Tab key.
     
  2. A 'Click to sort' tooltip is present on hover. Removing this to avoid the double readout, removes this functionality for non-accessible users.

Resolution



This behavior is currently not supported and is scheduled to be supported in a future Pega release.
Suggest Edit

Published May 9, 2019 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us