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Support Article

Time Format changed after export to excel



Controls are used to display time in required format for a column in report definition and this report is sourced dynamically for a repeat grid.
On UI, the user is able to see date in correct desired format. But when they do an export to excel, it is getting changed into PEGA timestamp / GMT format.

Error Messages

Not applicable

Steps to Reproduce

  1.  Configure a section with report grid having report definition as the source.
  2. A button is configured to perform export to excel activity

Click on export to excel and time format is changed.

Root Cause

For export to excel (custom button), users are using a data page (sourced with the same report definition). In clipboard the value of the date is stored as GMT format thus displaying as-is in downloaded excel.


Perform the following local-change:
  1. In the Data page used, added an activity under the Post load Processing space.
  2. In the activity, converted the DateTime from the data page to the desired format using the function @DateTime.FormatDateTime(<your property>,"MM/dd/YYYY",GMT,"").
Suggest Edit

Published December 24, 2016 - Updated October 8, 2020

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