TNS bad packet errors in the log
SummaryUser is seeing below error in the logs with Pega 7.2:
ORA-12592: TNS:bad packet
Error MessagesError in Obj-Open-By-Handle
com.pega.pegarules.pub.database.DatabaseException: There was a problem opening a database instance <your instance>: code: 12592 SQLState: 66000 Message: ORA-12592: TNS:bad packet
DatabaseException caused by prior exception: java.sql.SQLException: ORA-12592: TNS:bad packet
| SQL Code: 12592 | SQL State: 66000
Steps to ReproduceNot Applicable
Root CauseA third-party product issue. Known Oracle defect.
ResolutionMake the following change to the operating environment:
Contact Oracle support to apply the patch: ORA-3137  (Doc ID 1677356.1).
Published February 24, 2017 - Updated March 15, 2017