Transfer to Workbasket functionality not writing history note
Transfer to Workbasket functionality is writing a wrong history note.
When cases are transferred from one workbasket to another, the history note does not include the detailed information about the transfer; instead it exhibits a generic note.
Steps to Reproduce
- Go to Manager Portal
- Select Manager Tools tab
- Select to transfer work from workbasket
- Select case to transfer
- Select Reassign To as workbasket
- Select Transfer To workbasket
- On the confirmation screen verify the history and it doesn't mention the note about the Transfer To Workbasket
The root cause of this problem is a defect in Pegasystems’ code/rules. Logic has been modified in Step 6 and Step 7 of the CAReAssignMultipleWorkItems activity.
The issue is addressed with HFix-2065.
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