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Support Article

Tree grid issues despite IE 11 compatibility hotfixes installed



Business user machines have upgraded IE browsers to IE11. Developers have proactively installed known IE10/11 compatibility HFIXs documented here.

This has resolved 99% of their application rendering issues, however there is an edge case where rendering is still incorrect.

In this particular case tree grids are not aligning properly. The expand ‘+’ icon is overlaid on top of the actual text.

Error Messages


Steps to Reproduce

1) Use IE11 in conjunction with the compatibility HFix documented here:

2) View a section with a tree grid. And notice the following overlapping issue with the expand icon.

Root Cause

The root cause of this problem is a compatibility issue with PRPC and IE 11.


This issue is resolved by HFix-20406

Published January 31, 2016 - Updated October 8, 2020

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