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Support Article

Unable to change Data Encoding in SMS account

SA-56638

Summary



Unable to change Data Encoding in SMS Account. This limits users from sending Chinese messages through SMS.


Error Messages



Not Applicable.


Steps to Reproduce



Unknown.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Apply HFix-41454.


Published May 8, 2018 - Updated December 2, 2021

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