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Support Article

Unable to check-in or discard rule



Unable to check-in or discard any rule after Pega 7.1.7 upgrade.

Error Messages

Fail: Database-Config-KeyPropertyNotExposed Index-CustomFields pxIndexCount

Steps to Reproduce

1. Log in to the Application.
2. Open any checked out rule.
3. Click Discard to observe the error.
4. The same issue occurs on check-in too.


If the flow rules contain any custom fields, the data should get inserted into table pr_index_customfields. 
This issue is due to an irregularity with the table pr_index_customfields.

Follow the below produce to resolve the issue.

1. Stop the server.
2. Drop the existing table with name, pr_index_customfields.
3. Run the DDL statements for pr_index_customfields from the generated install DDL script for Pega 7.1.7.
4. Run below statement to add PYFREQUENTSAYINGCATEGORY column.
alter table PRPC717.pr_index_customfields add column PYFREQUENTSAYINGCATEGORY VARCHAR(253);
5. Provide all privileges.
6. Restart the server.
7. Perform revalidate and save for the following classes to retrieve the data in table.
  • Rule-Obj-Class
  • Rule-Application

Published September 7, 2015 - Updated October 8, 2020

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