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Support Article

Unable to create a report: You cannot save RULE-CATEGORY



An error occurred while creating a report.

Error Messages

Errors: You cannot save instance RULE-CATEGORY MYREPORTS P!USHAW #20161222T005048.087 GMT to locked RuleSet CECFW:01-01-01

Steps to Reproduce

  1. Log into Case Manager portal.
  2. Click My Reports tab to display existing reports in the report browser.
  3. Click New Report link to create new report from the report browser.

Root Cause

PRPC picks up initial version 01-01-01 of application ruleset instead of current production-unlocked ruleset version while creating a new report or category from report browser. As the initial version 01-01-01 of application rule set is locked, the error is thrown on the screen when PRPC tries to create a report in locked ruleset version.


Perform the following local-change:
Add a production ruleset and unlock version entries in access group.

Note: This resolution is applicable for Pega 7.1.6 too.

Published January 17, 2017 - Updated October 8, 2020

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