Support Article
Unable to customize OpenDefaults in Internet Explorer 11 browser
SA-67132
Summary
The user requirement is to have only certain users be able to search and open some SRs based on a Flag condition in the application.
This has been achieved by customizing OpenDefaults. However this does not work when using the Internet Explorer 11 browser. The screen becomes busy for some time and the user is unable to close that particular tab.
Error Messages
Not Applicable.
Steps to Reproduce
Unknown.
Root Cause
An issue in the custom application code or rules. Deprecated WorkArea control was used.
Resolution
Apply HFix-48242.
Published January 30, 2019 - Updated October 8, 2020
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