Support Article
Unable to delete private checkout rules
SA-10683
Summary
User is unable to delete several private checked out rules. The Delete button and the Check In and Check Out buttons are disabled.
Error Messages
Not Applicable
Steps to Reproduce
There is no specific use case to replicate this issue.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
Perform the following local-change to delete those checked-out rules:
1. Obtain the pzInskey of the affected rule by viewing its XML.
2. Create an activity with the steps below:
- Obj-Open-by-Handle on the class of that rule type using the handle from Step 1.
- Obj-Delete
- Commit
Published October 22, 2016 - Updated October 8, 2020
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