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Support Article

Unable to download multiple files or documents in Chrome browser

SA-84605

Summary



In the Chrome browser, unable to  download multiple files or documents in the application. The download works for the first file only. The download does not work from the second file onwards.


Error Messages



Not Applicable


Steps to Reproduce



Download files or documents using the Chrome browser.


Root Cause



An issue in the custom application code or rules.


Resolution



Perform the following local-change:

Modify the Action event as follows:
  • Uncheck Replace History.
  • Select the Resizable checkbox.
  • Select the Scroll bars checkbox.
  • Select the Location Bar checkbox.
  • Select the Menu Bar checkbox.
  • Select the Status Bar checkbox.
  • Select the Tool Bar checkbox.

Published October 8, 2020

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