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Support Article

Unable to download multiple files or documents in Chrome browser



In the Chrome browser, unable to  download multiple files or documents in the application. The download works for the first file only. The download does not work from the second file onwards.

Error Messages

Not Applicable

Steps to Reproduce

Download files or documents using the Chrome browser.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:

Modify the Action event as follows:
  • Uncheck Replace History.
  • Select the Resizable checkbox.
  • Select the Scroll bars checkbox.
  • Select the Location Bar checkbox.
  • Select the Menu Bar checkbox.
  • Select the Status Bar checkbox.
  • Select the Tool Bar checkbox.

Published October 8, 2020

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