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Support Article

Unable to drilldown to a specific alert in Pega Diagnostic Cloud

SA-61298

Summary



Unable to drilldown to a specific alert in the Pega Diagnostic Cloud 1.0 .


Error Messages



Not Applicable


Steps to Reproduce


 
  1. Click Recent Alerts in the Pega Diagnostic Cloud 1.0
  2. Select Category


Root Cause



A defect or configuration issue in the operating environment. User's pop-up blocker was enabled.

Resolution



Perform the following local-change:
Disable the pop-up blockers while viewing the content as the alert displays on the pop-up window.





 

Published January 30, 2019 - Updated October 8, 2020

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