Support Article
Unable to edit Decision Table in Excel
SA-18801
Summary
When user selects 'Edit in Excel' on a Decision Table rulesheet, user notices below error:
"Cannot find encoded PegaRULES Excel template file string.'Edit'. Contact your PegaRULES administrator"
Error Messages
"Cannot find encoded PegaRULES Excel template file string.'Edit'. Contact your PegaRULES administrator"
Steps to Reproduce
1. Open Designer Studio in Internet Explorer 11 (32-bit).
2. Create a Decision Table rule.
3. Click the button marked 'Edit in Excel'.
Root Cause
Edit in Excel is not working for decision table. User has Load balancing enabled.
The strUrl which is used to open the decision table in excel is malformed in pega_desktop_decision.js.
Resolution
Apply HFix-25609.
Published January 31, 2016 - Updated October 8, 2020
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