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Support Article

Unable to execute Campaign while Strategy is stored in Branch



On creating a Marketing Strategy in a Branch ruleset, the Campaign fails during a Submit.

Error Messages

  • Failed to create the batch Data Flow for this Campaign.
  • Trying to save an invalid page: page is not valid

Steps to Reproduce

  1. Create a Template, Offer, and a Strategy in the Rules ruleset in a Branch.
  2. Create a segment in the Artifact ruleset in the No-branch.
  3. Execute the Campaign.

Root Cause

Marketing artifacts were not created in the Implementation ruleset.


Perform the following local-change:

Create a Strategy or any other Artifact such as Offer flow or template in the application (artifacts) ruleset

Published August 15, 2019 - Updated December 2, 2021

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