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Support Article

Unable to get to the local storage files when generating PDF



In HTML with IMAGE references, some images do not display when converted to PDF. This occurs when using the HTMLTOPDF activity.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

A defect or configuration issue in the operating environment.

The issue occurred due to the behavior of the following Engine Class:

The files that contained the following pattern in the filename were not processed.



As a local-change, avoid creating data-content-image instances with file names that match the below pattern.

_[0- 9]+

Published December 28, 2018 - Updated December 2, 2021

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