Support Article
Unable to hide claim status based on Lines of Business
SA-68719
Summary
Unable to conditionally hide the 'Status' for the Travel and Personal Auto Lines of Business (LOB). This should be visible only for the Life LOB.
Error Messages
Not Applicable.
Steps to Reproduce
- Launch the Interaction portal.
- Navigate to the Overview tab in the Claims section. The 'Status' is visible for all Lines of Business.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-49028.Published December 13, 2018 - Updated December 2, 2021
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