Support Article
Unable to launch the work object from an email
SA-58326
Summary
Unable to launch the work object from an email. On sending the correspondence through the SendSimpleEmail activity, the URL displays corrupted.
Error Messages
Problem invoking function: pega_processengine_workutilities_pzHasAccessToWorkPool--(String).Undefined class "JAS-JASWITHAAPP-WORKC-2298"
Steps to Reproduce
- Log in to the application
- Create a Correspondence rule which forms the URL to launch the work object along with the UI styles
- Set the correspondence content to property using the Property-Set-Corr method
- Set the property value to the Message parameter and empty the CorrName parameter
- Send the Correspondence rule using SendSimpleEmail activity
Root Cause
In the SendSimpleEmail activity, for custom CSS, the braces (}) are added which should not be removed for the Cascading Style Sheets (CSS) content. These braces are replaced with + symbol which are removed in EvaluateExpression Rule Utility Function (RUF).
Resolution
Apply HFix-44239.
Published July 23, 2018 - Updated October 8, 2020
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