Support Article
Unable to open rule as a popup when using Open Rule By Keys
SA-60866
Summary
Unable to open a rule as a popup when using 'Open Rule By Keys'. The rule opens in a new tab instead.
Error Messages
Not Applicable
Steps to Reproduce
Configure a button with 'Open Rule By Keys'.
Root Cause
This behavior is as per Pega product design.
Resolution
Here's the explanation for the reported behavior:
Design is modified from PRPC 6.3 to Pega 7.2.2.
When InsHandle is parsed, the OpenRule opens in a new tab in Pega 7.2.2.
Published December 14, 2018 - Updated October 8, 2020
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