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Support Article

Unable to process work object due to pxFormatNumberError



Agent is unable to process work object due to pxFormatNumberError. Hence, the SLAs are running behind. This occurs post installing HFix-57593.

Error Messages

Problem invoking function: pega_uiengine_formatter.pxFormatNumber--(String,String,b587b3b1c87f03ce6672550a389d404fa, Locale cannot be NULL

Steps to Reproduce

Process work object as an agent.

Root Cause

A defect in Pegasystems’ code or rules. 


Apply HFix-60496.


Published June 5, 2020 - Updated October 8, 2020

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