Support Article
Unable to search cases using tags in Pega 7.1.9
SA-22009
Summary
Unable to search cases using tags. The search does not display any results.
Error Messages
Not Applicable
Steps to Reproduce
1. Tag any case.
2. Search the case using the tag from the pyCaseManager portal.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-26970.
Published April 13, 2016 - Updated October 8, 2020
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