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Support Article

Unable to see “Select file(s)” button in IE 8 to attach file(s)



User is unable to see 'Select file(s)' button to attach the files in IE 8, which is visible in Chrome browser with Pega 7.1.7 version.

Error Messages

On screen:
Browser does not support drag and drop

Steps to Reproduce

1. Login to application.
2. Open a request.
3. Click "attachment" and select "attach a file" option.
4. Check the Select files(s) button' and options available on the page.

Root Cause

This is a styling issue with input button Select file(s).


Local change to use the below styles in userworkform: 

.file-input-wrapper INPUT[type='file'] 

filter: alpha(opacity: 0); 



Published January 31, 2016 - Updated October 8, 2020

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