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Support Article

Unable to see table heading in Attachment popup

SA-11945

Summary



In CPM Interaction portal, when user is launching 'View/Audit Attachments' pop-up from OtherActions, attachment table headings are unable to read properly as the color of the headings is white.

Error Messages



Not Applicable.

Steps to Reproduce



1. Launch CPM 7 Interaction Portal.
2. Create new phone call.
3. Click on View/Audit attachments in Other Actions.
4. Observe that the headings of the attachments table are unable to read properly.


Root Cause



In application skin, for ListView the color of the headings is defined as white.

Resolution



Perform the following local-change step : 

Open application skin, change the ListView to add font-color as black in Mixing overrides of Text.
 

Published February 27, 2016 - Updated December 2, 2021

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