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Support Article

Unable to see table heading in Attachment popup



In CPM Interaction portal, when user is launching 'View/Audit Attachments' pop-up from OtherActions, attachment table headings are unable to read properly as the color of the headings is white.

Error Messages

Not Applicable.

Steps to Reproduce

1. Launch CPM 7 Interaction Portal.
2. Create new phone call.
3. Click on View/Audit attachments in Other Actions.
4. Observe that the headings of the attachments table are unable to read properly.

Root Cause

In application skin, for ListView the color of the headings is defined as white.


Perform the following local-change step : 

Open application skin, change the ListView to add font-color as black in Mixing overrides of Text.

Published February 27, 2016 - Updated December 2, 2021

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