Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to send email by configuring SMTP server

SA-21737

Summary



Out-of-the-box SendEmailNotification activity was designed with required details. When the activity was run in standalone or in a flow to populate parameters, email is not sent through the SMTP server configured.

Error Messages



Caught com.sun.mail.smtp.SMTPSendFailedException

Steps to Reproduce



1. Populate parameters with configuration details required for out-of-the-box SendEmailNotification activity.
2. Run the activity in standalone or in a flow.

Root Cause



SMTP port is not handled in PRPC 6.2 SP2.

Resolution



Apply HFix-5531.

Published April 13, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us