Support Article

Unable to send email by configuring SMTP server

SA-21737

Summary



Out-of-the-box SendEmailNotification activity was designed with required details. When the activity was run in standalone or in a flow to populate parameters, email is not sent through the SMTP server configured.

Error Messages



Caught com.sun.mail.smtp.SMTPSendFailedException

Steps to Reproduce



1. Populate parameters with configuration details required for out-of-the-box SendEmailNotification activity.
2. Run the activity in standalone or in a flow.

Root Cause



SMTP port is not handled in PRPC 6.2 SP2.

Resolution



Apply HFix-5531.
Suggest Edit

Published April 13, 2016 - Updated October 8, 2020

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