Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to set focus on Rich TextEditor after reloading a section

SA-8918

Summary



The focus action event does not set the focus on the RichText Editor. Focus event works fine with Text area of the editor. The issue with RTE is observed only on Internet Explorer (9, 10 and 11) and not on Chrome browser. 

Error Messages



Not Applicable.

Steps to Reproduce



1. Create a section with text input, text area and rich text editor
2. Create a text input and configure an onchange event with the following two actions:
 a) reload section and
 b) focus the section on Rich Text Editor
3. Apply a visibility on textarea - when text input == "Internal".
4. Apply a  visibility on Rich TExt Editor - when text input == "External".

Notice that focus is set on text area but not on rich text editor
.

Root Cause



The focus action event needs special handling for the new CK Editor based Rich Text Editor.

Resolution



This issue is scheduled to be resolved in update release 7.1.8.
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us