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Support Article

Unable to submit the form in single click on submit button



In modal window, after a user enters text in a text area control, which has a post value action on change, the user needs to click submit button twice to submit the form.

Error Messages

Not Applicable

Steps to Reproduce

1. Configure local action as modal window.
2. For modal window, configure a text area with post value action for onchange event.

Root Cause

A software use or operation error.

User has entered some text in textarea, still focus is at textarea, that means still onchange event was not triggered.

When user clicks on submit button, now focus is on text area then onchange event of textarea will trigger. Hence, submit button onclick event has not triggered.


Here’s the explanation for the reported behavior:

User requires to change the focus from textarea after entering the data, then onchange event will trigger as expected. Now user can submit the form in a single click.


Published September 15, 2016 - Updated October 8, 2020

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