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Support Article

Unable to traverse backward from a screen flow navigation



In Pega 7.1.6, a screen flow has three stages configured so that you can traverse between the stages (backward and forward). This does not work as expected after migrating to Pega 7.1.8 (you are unable to traverse backward).

Error Messages

Please correct flagged filed before you submitting the form

Steps to Reproduce

1. Fill the form in the Stage-1 of screen flow.
2. From Stage-2 flow action observe that it is not possible to traverse backward by clicking on navigation panel.

Root Cause

The root cause of this problem is software use/operation error. The current behaviour in Pega 7.1.8 is expected and correct.


The explanation for this behavior is as follows: 

To avoid validation from being triggered, use the "Allow Errors" in conjunction with "Save On Last Step" parameters of screen flow.

More information on the above can be found in the PRPC help doc,

Published July 3, 2015 - Updated October 8, 2020

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