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Support Article

UnsatisfiedLinkError on extracting text using OCR component

SA-78068

Summary



UnsatisfiedLinkError when extracting text using the optical character recognition (OCR) component.


Error Messages



[gine-single-thread-0] [ ] [ ] [ ] (or.Data_AbbyyFineReader.Action) INFO - Going to execute job: com.pegarules.generated.activity.[email protected]44d14310 using thread: ABBYY-engine-single-thread-0 (id: 10958) ...  2019-04-15 08:46:35,571 [gine-single-thread-0] [ ] [ ] [ ] (or.Data_AbbyyFineReader.Action) INFO - Finished job execution  2019-04-15 08:46:35,571 [se-nio2-9443-exec-16] [ STANDARD] [ ] [ IWellcare:01.01.01] (or.Data_AbbyyFineReader.Action) INFO infosys1.pegalabs.io|127.0.0.1 sarath - java.lang.UnsatisfiedLinkError: Can't load library: /opt/ABBYY/FREngine12/Bin/libFREngine.Jni.so
[se-nio2-9443-exec-16] [ STANDARD] [ ] [ IWellcare:01.01.01] (or.Data_AbbyyFineReader.Action) INFO infosys1.pegalabs.io|127.0.0.1 sarath - Returning control to invoker
[se-nio2-9443-exec-16] [ STANDARD] [ ] [ IWellcare:01.01.01] (or.Data_AbbyyFineReader.Action) ERROR infosys1.pegalabs.io|127.0.0.1 sarath - Something went wrong during text OCR: java.lang.UnsatisfiedLinkError: Can't load library: /opt/ABBYY/FREngine12/Bin/libFREngine.Jni.so 



Steps to Reproduce

  1. Install the OCR component
  2. Configure External Vulnerability Assessment (EVA), and enable read attachments 
  3. Run the flow


Root Cause

The FREngine.Jni.so library was not available.


Resolution



Perform the following local-change:

Download the respective library and add it to the path.
 
 

 


 

Published August 19, 2019 - Updated December 2, 2021

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