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User is able to view other operator profile from the case notes



Clicking a different operator's image or name in the case notes section, displays operator profile and all the user comments in all the applications. This leads to privacy issue. 

Error Messages

Not Applicable.

Steps to Reproduce

  1. Open an existing application from quantum
  2. Scroll down to the case notes section and click an operator image or name of any other user from any of the commentsA new window displays the operator profile of that operator and all the user comments entered in the application

Root Cause

This is as per Pega product design.


Perform the following local-change: 

Override the pyPega_Social JavaScript in the application ruleset and add the following code to avoid opening of the user profile:

pega.p.openUserProfile = function(){


Published April 9, 2019 - Updated October 8, 2020

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