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Support Article

Value of Error Party property displays blank after selecting it



The value of the Error Party property displays blank on selecting it on the Update Service Information screen. This occurs when using Smart Investigate for Payments 7.11 on Pega 7.2.2.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a message case
  2. Amend a beneficiary
  3. Process the work object and add work parties
  4. Select the Error Party drop down with the new party while resolving the case. The selection does not display. However, the same value is stored in the Clipboard

Root Cause

A defect in Pegasystems’ code or rules. The value of the Error Party property is obtained through the Default control in SIRCSelect using the Display mode. Since the change in Default control is expected, the code in the SIRCSelect control must be changed to change the mode to Input from Display.


Apply HFix-42448.

Published March 21, 2018 - Updated December 2, 2021

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