Summary

Error Messages

Steps to Reproduce

1. Start a live interaction
2. Perform a member search that returns more than 10 records
3. Navigate to the home tab and return to the member search screen. Scroll bar is truncated

Resolution

1. In CSChatUtil.js resizeInteractionPortalDcHeight function the inline height is set whose calculation is incorrect. Below is the correct code:
   

   function resizeInteractionPortalDcHeight(){

   /* Composite Portal Vertical Scroll bar issue - Case update */

   var runtimeHeader = $("[data-node-id = 'pzRuntimeToolsTopBar']");

   if(runtimeHeader && runtimeHeader.length > 0)

   $("#workarea").height($(window).height() - $("header").height() - runtimeHeader.height());

   else

   $("#workarea").height($(window).height() - $("header").height());

   }

   
   Set the height of the workarea equal to the window height (not body height) minus the header height.

   
   
   
2. Add the below changes in the UserWorkForm:
   
   pega.u.d.attachOnload(function () {

var screenLayoutObj = $(".screen-layout");

var workareaObj = screenLayoutObj.find("main #workarea");

var headerObj = screenLayoutObj.find("header");

var runtimeHeader = $("[data-node-id = 'pzRuntimeToolsTopBar']");

if(screenLayoutObj.length > 0 && workareaObj.length > 0){

if(runtimeHeader && runtimeHeader.length > 0)

workareaObj.height($(window).height() - headerObj.height() - runtimeHeader.height());

else

workareaObj.height($(window).height() - headerObj.height());

}

}, true);