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Support Article

"Where am I" does not render using external portal

SA-18786

Summary



When using external portals, the "Where am I" functionality does not render the flow image in Pega 7.1.9.


Error Messages



Not applicable.


Steps to Reproduce



Invoke "Where am I" in an iframe.


Root Cause



The cause of this issue is that the iframe and the parent frame have different origins, which prevents ViewerData registering correctly. 

Resolution



Apply HFix-25528.

 

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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