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Support Article

Work object refresh closing the browser



On trying to refresh the work object from Actions menu, the Work object is getting closed.

Error Messages


Steps to Reproduce

1) Open any work object
2) Add any attachment
3) Try refrshing the work object

Root Cause

The issue is because of the checkbox “Reload on every interaction” checked in “OpenWorkByHandle” action configured on the refresh menu item.


In 7.1.7  a new enhancement is made to reload harness on every interaction for which a  checkbox “Reload on every interaction” in “OpenWorkByHandle” action configured on the refresh menu item which is the reason for the closure of the work object. Please uncheck the same to fix the issue.


Published July 9, 2015 - Updated October 8, 2020

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