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Support Article

Work objects do not open when clicking report



The work object do not open when clicking on a work object record in a report.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a view in the database which has pc_work, and map it to a class
  2. Create a report on this class and click a row. The corresponding work object does not open

Root Cause

For the row to be clickable in a report, the mapped class needs should be internal.
In this case, the view was created without the pxObjClass column.

A table is internal, only when both the pzInsKey and pxObjClass columns are present in the table or view.


Perform the below local-change:

Include the pxObjClass column in the view.

Published February 20, 2018 - Updated October 8, 2020

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