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Support Article

Workbaskets not visible on Pega 7.2



In the dashboard of the Case Manager portal, the Workbasket Names are not visible.

Error Messages

On the dashboard the work basket section does not show the work baskets they are invisible.

Steps to Reproduce

1. Log into Case Manager Portal. 
2. In the dashboard, view the Workbaskets section. The workbasket names are blank. 

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-27044.


Published April 11, 2016 - Updated October 8, 2020

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