Support Article
Worklist does not auto refresh
SA-43728
Summary
After processing an assignment from a worklist and closing the assignment from the Perform mode, the worklist renders again. However, the worklist does not refresh automatically and the assignment that was processed earlier is present in the list.
Error Messages
Not Applicable
Steps to Reproduce
- Select an assignment from the worklist.
- Process and close the assignment.
Root Cause
This behavior is as per Pega product design.
Resolution
Here’s the explanation for the reported behavior:Since the worklist does not auto refresh, a manual Refresh icon is provided for the worklist in the Case Manager portal.
Published October 27, 2017 - Updated October 8, 2020
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