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Creating conversational flow in Express
How-to | August 8, 2017 | 10:02
In this video, the following features are demonstrated:
- How to create a channel specific conversational flow
- How to configure the conversational flow with proper questions
- Creating conditional questions
- Running a case through preview console
About this Series
Product How-To's cover a wide range of topics, such as configuration, customization, workflow design, integration, data management, reporting, and more. These videos typically target users, developers, administrators, or anyone seeking practical guidance on using specific features or solving specific challenges within Pega's software ecosystem.