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How to create a chatbot

How-to | April 6, 2023 | 02:13

Pega Intelligent Virtual Assistant™ (IVA) is a chatbot technology that interacts with an application by sending and receiving text messages from users, in a simple question and answer form. By interacting with an IVA through various social messaging platforms, users can resolve issues or address questions and other concerns. This video shows how create to create a chatbot that initiates a pre-existing workflow.

How to create a chatbot

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