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Improving the user experience with Unified Messaging

TechTalk | November 18, 2020 | 08:58

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple messaging platforms into a single desktop. 
TechTalk Episode 42: Improving the user experience with Unified Messaging
Pega Platform 8.5 Conversational Channels TechTalk Senior System Architect Business Architect Lead System Architect
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About this Series

TechTalks are aimed at developers, architects, business analysts, and anyone interested in leveraging Pega's technology to build efficient and effective business applications. TechTalk can serve as a platform for learning, networking, and staying up to date with the latest advancements in Pega technology; led by Pega experts and product owners.

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