Skip to main content

Improving the user experience with Unified Messaging

TechTalk | November 18, 2020 | 08:58

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple messaging platforms into a single desktop. 

TechTalk Episode 42: Improving the user experience with Unified Messaging

Related Videos

Pega 8.5 Update: What's New in Conversational Channels
Video duration: 10:46

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what…

View All Videos

Did you find this content helpful? Yes No

100% found this useful

Want to help us improve this content? Suggest Edit

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us