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Pega 8.6 Update: What's New in Customer Service
What's New | May 3, 2021 | 06:38
Learn all about the exciting new features in Pega Customer Service 8.6 with Fortuné Alexander, Director, Customer Service, and Matt Lake, Sr. Director, Multi-Channel Technology.
About this Series
Pega experts provide demonstrations, explanations, and use case examples to illustrate the capabilities and advantages of the new features. These videos are typically released alongside major product releases or significant updates, helping users stay informed about the latest developments in Pega's software offerings.