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Pega Customer Service: Conversational AI 8.8 enhancements
TechTalk | October 7, 2022 | 18:10
AI is changing the nature of work for agents with the power of speech-to-text analytics and real-time intelligence. In our latest Tech Talk, Pega experts discuss how the new Pega Voice AI and Messaging AI features coming in Pega Infinity™ 8.8 will drive faster resolutions and simplify experiences, across every conversation.
About this Series
TechTalks are aimed at developers, architects, business analysts, and anyone interested in leveraging Pega's technology to build efficient and effective business applications. TechTalk can serve as a platform for learning, networking, and staying up to date with the latest advancements in Pega technology; led by Pega experts and product owners.