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Pega Customer Service: Conversational AI 8.8 enhancements
TechTalk | October 7, 2022 | 18:10
AI is changing the nature of work for agents with the power of speech-to-text analytics and real-time intelligence. In our latest Tech Talk, Pega experts discuss how the new Pega Voice AI and Messaging AI features coming in Pega Infinity™ 8.8 will drive faster resolutions and simplify experiences, across every conversation.