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Pega Customer Service: Conversational AI 8.8 enhancements

TechTalk | October 7, 2022 | 18:10

AI is changing the nature of work for agents with the power of speech-to-text analytics and real-time intelligence. In our latest Tech Talk, Pega experts discuss how the new Pega Voice AI and Messaging AI features coming in Pega Infinity™ 8.8 will drive faster resolutions and simplify experiences, across every conversation.

Pega Customer Service: Conversational AI 8.8 enhancements
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About this Series

TechTalks are aimed at developers, architects, business analysts, and anyone interested in leveraging Pega's technology to build efficient and effective business applications. TechTalk can serve as a platform for learning, networking, and staying up to date with the latest advancements in Pega technology; led by Pega experts and product owners.

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