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What's new in Pega Platform '24.1: Pega Gen AI™ Coach

What's New | April 17, 2024 | 10:42

Pega Gen AI™ Coach is a feature introduced in the Pega Infinity '24.1 release that acts as a personal coach for employees to perform their work more effectively. It provides guidance, summarizes cases, and answers questions within the context of the employee's work. Application developers can configure rules and embed the Pega Gen AI™ Coach widget in the case page. This feature is customizable and flexible, allowing for the inclusion of specific contextual information.

Pega Infinity '24.1 Update: What's New in Pega Gen AI™ Coach
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About this Series

Pega experts provide demonstrations, explanations, and use case examples to illustrate the capabilities and advantages of the new features. These videos are typically released alongside major product releases or significant updates, helping users stay informed about the latest developments in Pega's software offerings.

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