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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

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Series

Pega Infinity '23 Update: What's New in Pega Customer Service '23
Pega Infinity '23 Update: What's New in Pega Customer Service '23
Video duration: 22:54
Subtitles available
Pega Infinity '23 Update: What's New in Pega Customer Service '23

In this video, Kat Austin, Product Marketing Manager, Digital Engagement chats with Jeremy Kembel, Sr. Director, Product Strategy about the new features of Pega Customer Service '23.

Pega 8.8 Update: What's New in Customer Service
Pega 8.8 Update: What's New in Customer Service
Video duration: 20:28
Subtitles available
Pega 8.8 Update: What's New in Customer Service

In this video, Ismath Modideen, Sr. Product Marketing Manager, talks with Jeremy Kembel, Sr. Director, Product Strategy, about the all-new features of Pega Customer Service 8.8.

Pega 8.7 Update: What's New in Customer Service
Pega 8.7 Update: What's New in Customer Service
Video duration: 09:54
Pega 8.7 Update: What's New in Customer Service

Join Ismath Mohideen, Sr. Product Marketing Manager, and she discusses what's new in Pega Customer Service 8.7 with Matt Lake, Sr. Director, Multi Channel Technology.  View Release…

Tech Talk Live: Designing journeys with a channel-less mindset: Pega Customer Service 8.5
Tech Talk Live: Pega Customer Service 8.5
Video duration: 48:58
Tech Talk Live: Designing journeys with a channel-less mindset: Pega Customer Service 8.5

In this TechTalk Live, learn how Pega Customer Service™ 8.5 is setting the foundation for the seamless service experience that your customers and agents demand.

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