Video Library
The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.
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How to create a data object
Data objects are categories of data that have fields, field mappings, and connections to data sources. Data Records provide values for the fields that are associated with a specific data object. This…
How to add an approval
Case approvals are points in the Case Type at which one or more users decide whether to approve or reject a case. This video shows how to add an Approval step, configure routing for the approval, and…
How to collect user information
Collect information Steps are individual tasks that require user action. It is often helpful to configure Collect information Steps with instructions for the user. This video shows how to add a…
How to add a Stage to a Case Type
Stages are phases of work that your case follows to reach an outcome. This video shows how to add a Stage to a Case Type, how to configure Stage transitions, and how to configure a resolution Stage.
How to create a Case Type in App Studio
A Case Type is an abstract model of a business transaction. This video shows how to create a new Case Type in App Studio.
Customer Decision Hub 8.8 Update: 1:1 Operations Manager Fast-Release Changes
In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Mario Batres, Principal Product Manager, about the new features of 1:1 operations manager in Pega Customer Decision Hub…
Customer Decision Hub 8.8 Update: Customer Data Connectors
In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Arjen van der Broek, Principal Product Manager, to discuss the new features of customer data connectors in Pega Customer…
Customer Decision Hub 8.8 Update: Impact Analyzer
In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Regan Wong, Director, Product Management, about the new features of Impact Analyzer in Pega Customer Decision Hub 8.8.
Customer Decision Hub 8.8 Update: Impact Analyzer demo
In this video, Nishant Bihali, Principal Product Marketing Manager, demonstrates the new features of Impact Analyzer in Customer Decision Hub 8.8.
Customer Decision Hub 8.8 Update: Customer Data Connectors demo
In this video, Nishant Bihali, Principal Product Marketing Manager, demonstrates customer data connectors as part of what's new in Customer Decision Hub 8.8