Blueprint should be the starting point for any development effort with Pega applications. Whether you’re building a new solution or enhancing an existing one, Blueprint provides a structured, AI-powered approach to designing case types and workflows that align with industry best practices.

Need to add a new workflow to your existing application? No problem! With Blueprint, you can quickly create a single case type tailored to your business need and seamlessly import it into your current application. This approach ensures consistency, accelerates delivery, and leverages Pega’s Center-Out™ architecture for scalable, maintainable solutions.

Here’s how the process works:

1. Create a New Blueprint: Start by visiting the Blueprint Dashboard and selecting “Create a Blueprint.” Choose the relevant industry and sub-industry to ensure your design aligns with sector-specific requirements.
2. Define Your Case Type: Enter a clear description for your new workflow. For example, if you’re adding a “Claims Escalation” process, specify its purpose and scope, and make that clear in the description that this is for one case type named Claims Escalation. 
3. Review and Refine: Blueprint provides a visual workflow editor where you can review, modify, and enhance the generated artifacts. You can adjust case stages, add steps, and configure data objects, integrations, and personas as needed.
4. Import into Your Application: Once your blueprint is ready, download the file and use the “Extend Application with Blueprint” option in App Studio to import the new case type into your existing Pega application. This allows you to expand your solution without disrupting current functionality.