Conversation

Cognizant Technology Solutions
IN
Last activity: 28 Aug 2025 2:55 EDT
Semantic URL in Constellation
Our use case is to open the case link from email .
In Tradition UI , we used to use correspondence fragment rule to achieve this .In Correspondence fragment , we used to form the base url as https://<pega-server>/prweb/PRAuth/app/<appalias>/CustomAuthService( User's needs to be authenticated via a custom SAML auth service and they used to have access to multiple applications and they want to directly log in to our specific app( with out switching app) )
As per our understanding , in Constellation , to open any case as a link -we need to use semantic URL like https://<pega-server>/prweb/app/<app-name>/<case-type>/<case-id> and once it is formed correctly , we need to embed it in Correspondence rule .
Considering , we are using custom auth , can some one pls clarify , what will be the sematic URL syntax in this scenario ? We are trying with this but it is everytime opening the Portal instead of the Case . :-
https://<pega-server>/prweb/PRAuth/app/<appalias>/CustomAuthService/<case-type>/<case-id>
We are in Pega Infinity '24.1.2