Benefit-led When the first draft isn’t quite right, instantly tune the AI—change the tone, clarify instructions, and regenerate for accurate, on-target outcomes.

What you’ll configure 

• Tone (dropdown): Select the writing style and structure—professional, friendly, concise, empathetic, or promotional—so outputs match your audience across channels.
• Tune the Prompt (text area): Add targeted instructions after reviewing the initial draft to refine content, enforce constraints, and ensure accuracy.

Benefits

• Real-time control: Adjust tone and guidance on the fly; regenerate and see immediate improvements.
• Accuracy and trust: Steer the model to use only provided data and avoid guesswork.
• Consistent brand voice: Standardize style across all GenAI touchpoints with reusable tone rules.
• Low-code agility: Empower business users to iterate without developer intervention.
• Scalable across channels: Apply the same tuning pattern in email, chat, notifications, knowledge, and case communications.

How it works

• Review the initial AI draft produced by GenAI Connect.
• Add instructions in Tune the Prompt to refine formatting, content, and compliance.
• Regenerate to produce a polished, accurate response aligned to your context.

Demo highlights (email example; pattern applies everywhere)

1. Tone selection
   • Changing Tone automatically format the message.
2. Tune the Prompt 
   • Highlight the critical data fields in the Email message.
   • Add “Renovation items to consider” for Personal Loan application.
   • Provide a one-line description for every renovation item to add helpful context. 
   • Documents required for Personal Loan Application
   • Add the Next steps
   • Add company name, phone number, and email address.

The outcome With Powerful Pega AI, accrurate, on-brand, and tailored to the moment—across every GenAI Connect your business relies on.

Demo:

Constellation 101 Series

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Pega GenAI Series

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