Conversation
Pegasystems Inc.
GB
Last activity: 26 Aug 2025 22:14 EDT
Webinar Questions: Common Application (Common Data Model)
We get a lot of questions from the ecosystem about the Common Application / Common Data model. So we have an upcoming webinar planned for the User Experience Expert Circle where you can Ask the Experts.
We plan to cover some basics like:
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What is it? What's its intent? What value? Real life implementations? Who is using it?
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When would i use it? Why would I use? How do i begin using it?
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Lessons learnt
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Where do you get more information?
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Ask the experts
Please reply to this thread if you would like to ask a question about the Common Application that you would like to see answered by our panel of experts.
Pegasystems Inc.
IN
I’d like to ask the panel how we enable delegation using Common Application entities and data structures. This is a recurring requirement in strategic applications, where customers seek granular control over their visibility and access.
Cognizant
IN
@MarcCheong Here are some questions
1. Could we have documentation/explanation on the correct way of overriding the OOTB data pages for entities particularly when we would connect to external API(not REST) to source our data only for a few entities. For instance, there is OOTB data page of D_Entity_Search that actually looks generalized to search many entities. In our case, we want to connect to an external API to source our contact information. We have no need to store our contact in the common LDM contact class, and no need to be strongly tied to pyGUID as our contacts have a different unique identifier. The Search and select patterns and the subsequent data pages look to be very strongly tied to Entity class,pyGUID and the way to go ahead in our situation isnt easy to understand. Advise on approach would be much appreciated. We want to override how we source lets say only contacts and account, but have no need/use of the other entities . In such a situation what would you advise as an approach.
2. Some organization have developed their in house Data models over the years and they do not align with the Common data model. What would be the advise for them? Considering they have invested heavily and developed multiple applications using their data model, trying to either expand the common data model to fit their needs or trying to change their existing data model to fit into the common data model both looks to be significant amount of work.
Pegasystems Inc.
IN
I have another question for the panel. In case all my CRUD operations on entity is managed via integration, how does Common Application supports saving the data back to the integrating system. Is there a placeholder to configure save plan ?