Conversational Channel Capabilities
What's new in 8.5
Pega Intelligent Virtual Assistant™ (IVA) and Pega Email Bot™ are conversational channels through which users interact with a Pega Platform™ application in multiple ways.
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Looking to introduce design best practices to your project? Discover Pega Community Wiki to see our current collection of expert-approved design patterns for Conversational Channels Capabilities.
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